Monday, April 14, 2008

Outlook Won't Open EML Attachments or Forwards




I ran into a strange problem just the other day. Outlook all of a sudden stopped opening *.eml attachments, which included a lot of these "cute" forwards people often send. The message just showed up blank. After going through a million different things including checking file associations, I found that the problem was the Google Desktop add-inn for Outlook. Once I removed Google Desktop all worked fine. Another option for this is just to disable the add-inn in Outlook. In Outlook 2007 you can find the Add-inns by following these steps.

1. Open Outlook

2. Click Tools

3. Click Trust Center

4. Click the Add-inn you want to disable, in this case the Google Desktop add-inn

5. At the bottom under manage, click Disable Item

6. Click OK, then close and reopen Outlook