Customize Blackberry Activation Email

The default way for the BES Server 5.0 to send activation emails is just with the password along and no instructions to the user on how to activate. There is a way to customize this on the email that automatically goes to users. Log into the Blackberry Enterprise Servers administration page and then follow the steps below:

1. Under the Devices Section expand Wireless Activations by clicking the plus sign
2. Click Device activation settings
3. Click Edit activation settings
4. Fill in the custom activation message you would like to go to your users. Here is a sample message:

To activate your Blackberry follow these steps:

1. Click on the Options Icon
2. Click Advanced Options
3. Click Enterprise Activation
4. Enter your Company Email address
5. Enter the password shown at the bottom of this email
6. Press the Trackball and choose Activate Now

In 30 minutes your activation should be complete. If you have any questions please send an email to helpdesk@company.com or call our helpdesk at 555-555-5555.