TLCmagic Policy -- Technician Ticket

This form is intended to smooth the flow of computer repairs.



Customer Name: _________ Date and Start Time: __________

Tech Name: _____________ Date and Stop Time: __________

Steps taken to diagnose/repair:

_______________________________________________

_______________________________________________

_______________________________________________

_______________________________________________

Diagnosis of Computer Problem:

_______________________________________________

Parts Used to Repair Computer:
Description of Part Used: UPC of Part Used:





Tips to avoid same problem later:

_______________________________________________

Recommended Upgrades:

_______________________________________________
Quality Control Check:
oSound oEmail/Internet Connection oBoot/Shutdown Process
oVideo/CD Function oAntivirus Subscription oOriginal Problem


QC Signature:_____________________________________